PIPP

The Percentage of Income Payment Plan (PIPP) helps you manage your energy bills year- round. Payments are based on a percentage of household income and are consistent year-round.

Once you are enrolled in the PIPP program, you are required to re-verify your income each year. You must also be caught up on all your PIPP payments by your Anniversary Date, which is the date you signed up for PIPP. Failure to report changes in the household income or household members, missing a payment, or not re-verifying your income can result in being dropped from the program.

Households with an income at or below 150% of the federal poverty guidelines and have utility service from an electric or natural gas company regulated by the Public Utility Commission of Ohio are eligible for the program.

Size of Household(150%) For PIPP, EPP
1Up to $20,385
2Up to $27,465
3Up to $34,545
4Up to $41,625
5Up to $48,705
6Up to $55,785
7Up to $62,865
8Up to $69,945
For households with more than 8 members, add $7,080 for each additional member.

A household applying for PIPP must report total gross household income for the past 30 days (12 months preferred) for all members, except wage or salary income earned by dependent minors under 18 years old. Both homeowners and renters are eligible for assistance.

If newly applying to PIPP, or re-verifying your PIPP and you do not have a disconnect notice, please apply by filling out the following application online and upload all needed documents.

If you have a disconnect notice, please call the appointment hotline at 419-516-0063. Once an appointment is made, this will delay the disconnect by 30 days.

For eligible customers, if your utilities are already shut off, please come into WOCAP with the necessary information to get your utilities turned back on

For eligible customers, if you are a new account that needs to pay the $175 within 10 days to avoid shut-off, please bring your necessary information into WOCAP fur us to process within the timeframe allotted.

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